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Error Message - ENCRYPT/ DECRYPT

Desktop · Written guide Content date 1 min read

If you receive an ENCRYPT/DECRYPT error, you will need to re-download and install all of the Federal Updates. Once you have re-downloaded and installed these updates, reboot the computer. Once the computer has restarted, you will need to register the DLL files. To register DLL files, follow these steps:

  • From the Quick Menu select Configuration.
  • Select Configuration Utilities
  • Select Register DLL Files, then answer YES to the question.
  • A series of pop up dialog boxes will show. Ensure that each of these boxes states Successful.
  • Select OK on each box to close it.

If you receive a message stating that one or more of the DLL files were not successful, please contact our support team at (855) 698-0691.