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Message Center

Desktop · Written guide Content date 1 min read

The Message Center allows Tax Processors Plus Desktop to communicate important updates and information through the program. When you connect to our secure servers, either by transmitting returns, receiving acknowledgements, or receiving updates, the program will automatically check for new messages. There are several categories of messages:

  • Bank
  • Conversion
  • IRS
  • Personal
  • State
  • Support

If a new message arrives in the Message Center, the Message Center Icon in the Toolbar will change from Illustration supporting the written instructions. to Illustration supporting the written instructions..

Once you open the Message Center, the left frame will indicate unread messages with a red exclamation mark. Select the message title to read it. While selected, it can be printed by selecting Print in the top menu. To mark all messages as read, select Mark All as Read in the top menu.

High priority messages

At times, Tax Processors Plus Desktop will release a message in the message center that has been marked high priority. When a high priority message is released, an electronic filing block will be placed in the program until the message is marked as read.