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How Can I Mask the SSNs in the Client List?

Online · Written guide Content date 1 min read

In the Client List in Tax Processors Plus Online, whether a preparer sees the first five digits of taxpayer SSNs masked or unmasked is determined by a setting in the Role they have been assigned. If a preparer hasn't been assigned a Role, then they will see SSNs unmasked in the Client List.

For configuration steps, see Configure your online office, including the Roles and Permissions section.

In the Role you assign to a preparer, if you wish for the SSNs to be masked in the Client List be sure to uncheck the permission to view the full SSN:

Illustration supporting the written instructions.  View Full SSN