Why aren't tax returns printing to PDF?
Desktop · Written guide Content date 1 min read
If tax returns are not printing to PDF, check your program's printer preferences. From the Quick Menu of Tax Processors Plus Desktop select:
- Configuration
- Printer / Copies Setup
- Printer Setup
- Edit Printer Preferences - Set menu lines 5 and 6 to Yes:
Illustration
The illustration for this step is not available yet. Follow the written instructions.
Menu line 4 can also be set to Yes to generate thumbnails of each page in the side menu in Acrobat Reader, but it's not essential to ensuring PDFs are being produced.
If tax returns still do not print to PDF, contact Tax Processors Plus Desktop Support at (855) 698-0691 or e-mail Tax Processors Plus support for further assistance.
Note: To customize the various print options, see the articles listed below.
Additional information: