Online account is disabled
Online · Written guide Content date 1 min read
If you are trying to log in to Tax Processors Plus Online and are told "The current account is disabled and cannot log into this system. Please contact support to re-enable this account.", your username has been disabled in your office. You'll need to contact the office owner or ERO to get it reactivated.
If you are the ERO and are receiving this message, please contact Tax Processors Plus Online support at (855) 698-0691 for assistance.
Additional Information: