Uninstalling Tax Processors Plus Desktop

Desktop · Written guide Content date September 3, 20242 min read

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If you uninstall the Tax Processors Plus Desktop program for a given year, bear in mind that all returns will be removed and permanently deleted if you both remove the program and delete the Tax Processors Plus Desktop folders.

Important caveats

If you are removing the program for the purpose of freeing up space on your hard drive, take into consideration that the files contained within the Tax Processors Plus Desktop folder are relatively small in size and deleting them will not create a significant amount of free space on your hard drive.
While current Tax Processors Plus Desktop customers can download and install programs for the current and five prior tax years from their Account Hub, programs older than five years are not available for download. Consider keeping older programs installed on at least one PC so that you can access returns for clients being audited or who need their return amended or reprinted. (Tax return data files are encrypted and are unreadable by any other software.)
If you are permanently removing the program from your hard drive, consider printing all tax returns you have filed to PDF and saving them. These PDFs will be an invaluable resource should they be needed for yourself or your clients in the future.

Are you reinstalling after uninstalling?

If you plan to reinstall the program after uninstalling, please call us before uninstalling so we can create a ticket for our tech support staff to assist you. They can help you determine if uninstalling is the best course of action, and they can also help you get back up and running with minimal downtime and minimize the risk of losing data. This is especially important with program years beyond three years prior, as return acknowledgements are unavailable beyond then.

For these instructions, xx equals the 2-digit year you are uninstalling, and the navigation steps assume you are using Windows 10 or 11.