Program FAQ
8 articles
Articles in Program FAQ
Printing: Why don't forms print with $0 amounts?
Federal and state tax forms are printed according to their specifications.
Why Doesn't Client Status Show the State Refund Amount on the Acks Tab?
In Tax Processors Plus Desktop, Client Status is used to check the return status and bank product status for an e-filed return.
How Do I Set Up Printing Options to Print on Both Sides of the Paper?
There is not an option within the Tax Processors Plus Desktop or Tax Processors Plus Online programs to default printing to both sides of the paper as this is not a standard way to print tax returns.
What's New in the 2021 Program?
New Tax Law Comparison Summary - The program will include a tax provision summary of the new tax provisions affecting 2021 tax returns.
How to Remove Diagnostic Errors and Warnings
In Tax Processors Plus Desktop, Diagnostic Errors and Diagnostic Warnings are provided to help ensure the tax returns you create are accurate.
My Computer Crashed. How do I Restore my Tax Returns?
If you no longer have access to Tax Processors Plus Desktop, you will need to reinstall and reconfigure the program before you can restore your tax returns.
Where can I attach PDF to a Tax Return?
A tax return may require a PDF document to be attached to comply with IRS requirements or provide further information about the return.
FAQ for E-Filing Form 1040-X - Amended Return
Tax Processors Plus Desktop and Tax Processors Plus Online both support e-filing Form 1040-X.