Skip to support content

Report Customization

Online · Written guide Content date 4 min read

On this page

Tax Processors Plus Online offers the ability to specify which of the 42 available reports you would like to see in the Reports Menu. Doing this helps you get straight to the reports you need, avoiding the reports you don't use. Office Admins can also set restrictions to control which preparers have access to this tool.

To get started, log in to your Tax Processors Plus Online office.

Note: A multi-office business needs to login at the Office level, not the Company level or Group level.

How to find it

  • From the Welcome Page, select Configuration.
  • Scroll down to Report Customization.

How to use it

  • In the Report Type section, search for the reports you would like to use. You can either type the name of the report or with your cursor in the search field press either the up or down arrow on your keyboard to view all the available reports that haven't already been selected.
  • Select as little or as many reports as you'd like. Once a report has been selected it will appear under Selected Report Type(s).
  • You can change the order of the reports by dragging them up or down the list so the most important reports appear first.
  • After you've selected the reports you wish to see, click SAVE.

Now when you view Reports from the Welcome page, you will only see the reports chosen.

How to adjust preparer Security Roles

As with any other option in Tax Processors Plus Online, you can control who has access to Report Customization. To allow or restrict a Role, from the Tax Processors Plus Online Welcome page select:

  • Configuration
  • Roles & Permissions - Click the Edit button for the template you wish to adjust.
  • Under the Reporting section look for Edit Reports List. Check the box to allow the preparer assigned this Role to adjust the reports list, or uncheck the box to deny.

Available reports

Report Report Description
Accepted Returns List of accepted returns
Bank Check Payment Record Report Lists all check prints that have been approved or declined
Client Retention Report Lists prior year clients whose returns haven't been completed in the current year
Custom Consents List of returns that include a custom consent form
Custom Credit Report List of returns with custom credits created by your office
Dependents/Qualifying Child report Report of Dependent or Qualifying Child Information
EIN Report List of EINs on source documents, e.g., W-2, 1099-R, etc.
Extension Report View Extension (Form 4868) Information Per Return
Failed Review Report List of returns that have failed review
Federal Non-accepted Returns List of federal returns with status other than accepted
Federal Returns Not Transmitted List of federal returns that haven't been transmitted
Fee Deposits Bank fee deposits
Fees Charged Listing of fees charged by your office
ID Theft Service Report List of offices offering ID theft service
Inventory Report Displays returns marked complete but not paid
IP Pin Report List of returns with an IP Pin
IRS Acknowledgements View Federal acknowledgments
IRS/State ACH Deposits View Federal/State ACH deposits for your client returns
Mailing Labels Create Mailing Labels
Marketing Report View Marketing Report
New Business Report Receipts paid on today's business
Old Bank Check Payment Record Report View old check prints that have been approved or declined
Old Business Report Receipts Paid on prior business
Old Fee Deposits View Old Fee Deposits
Old IRS Acknowledgements View Old Federal acknowledgments
Old IRS/State ACH Deposits Review Old IRS/State Deposits
Old State Acknowledgements View Old State acknowledgments 
Old Validation Errors View Old Validation Errors
Question Statistics Report listing custom questions, responses, & totals
Referral Report Prints a list of referrers and who they were referred by
Rejected Returns List of rejected returns
Return Questions Review list of questions answers for each return
Return Questions With Consent Indicator Report View questions answers with consents granted/denied for returns
Return Tag Report List of returns that have been assigned with return tag
Returns Transmitted Federal transmitted returns with extension, acks, acceptance, & validation reports
Review Report Information for review process
State Acknowledgements View State acknowledgements
State Amended Returns Transmitted View state amended returns transmitted
State Non-accepted Returns List of state returns with status other than accepted
State Returns Not Transmitted List of state non-transmitted returns
Username Report List of usernames
Validation Errors View returns with pending validation errors